![]() Indeed, insurers acknowledge that telematics are the future, with the majority saying they intend to make telematics a part of their core business and 96% saying they need to invest in telematics now or risk being left behind. ![]() "Despite these perceived shortcomings with apps, insurers are generally optimistic about the future of telematics data," the report states. ![]() Roughly 60% of respondents to the survey say they receive insufficient information from telematics apps, but they still feel positive about the technology. Telematics are set to become a major element in the industry, although insurers feel there's plenty of room for improvement with app data, according to LexisNexis' 2022 report on auto insurance trends. Insurers perceive telematics app data as incomplete, LexisNexis Read our roundup for more about these developments and how mobile apps are making a mark in the industry. Among the new solutions that insurers are implementing are telematics data in usage-based auto insurance programs, pet insurance customer education via mobile app, and photo capture technology and AI-powered mobile estimation to streamline auto insurance claims. Mobile technology and innovative apps are key elements in the ongoing digital transformation of the insurance industry. 6 developments in mobile applications impacting the insurance industry
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